Questions? We have answers.

I just added the certify code to my site, why are my metrics still not certified?

In order to get a complete and accurate view of the traffic to your site the certify code needs to be on all of the pages of your site. We will scan your site to make sure the code is on all of the pages. This scan may take up to 1 day to run.

If you are still seeing the ‘pending certification’ message after waiting 24 hours, please submit a help ticket.

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