Questions? We have answers.

How do I downgrade my subscription?

To downgrade your Alexa Pro subscription:

  1. Go to your Account Management page.
  2. Select "Manage Subscription."
  3. Select "Change Subscription."
  4. Select "See All Plans."
  5. Follow the prompts onscreen.

Your downgrade will go into effect on your subscription's next billing date.

Note that by downgrading you will lose access to all of the subscription features and metrics included in the higher plan level. You can find a list of what's included with each plan level in the table on the Change Subscription page.



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