Questions? We have answers.

How do I change my payment information?

You can update your non-Agency account's payment information with these steps:

  1. Go to Your Payment Information.
  2. Login with the same account you used to sign up for Alexa Pro.
  3. Select the 'Update Payment Information' link.
  4. Press the 'Change' button Screen_Shot_2018-10-29_at_9.43.18_AM.png.
  5. Enter your updated payment information.
  6. Press the 'Save' button Screen_Shot_2018-10-29_at_9.43.34_AM.png.
ProChangePayment.gif

You can update your Agency account's payment information with these steps:

  1. Go to https://hub.alexa.com/account/payment.
  2. Login with your Agency account.
  3. Click the pencil icon  to edit your current payment information.
  4. Enter new information.
  5. Press the 'Update' button UpdatedButton.png.
AgencyPaymentChange.gif
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