Depending on the laws in the customer's location, Alexa subscription charges may include tax. Prices shown on our Plans and Pricing page are exclusive of tax. The tax charges, if any, are displayed during the checkout process and on invoices.
If your organization is tax-exempt, please let us know before you subscribe, or before your next monthly payment date if you are already subscribed, so we can charge you appropriately.
Sales Tax for US Customers
Sales tax is included for customers in the following states:
|Hawaii||April 1, 2017|
|South Dakota||February 1, 2017|
|District of Columbia (Washington, DC)||October 1, 2016|
|South Carolina||January 1, 2016|
|Ohio||June 1, 2015|
|New Jersey||April 1, 2015|
|New York||April 1, 2015|
|Washington State||April 1, 2015|
VAT for EU Customers
Alexa also applies Value-Added Tax to sales of Alexa products to private (non-business) customers in the European Union. All VAT collected from EU customers is paid to the tax authority of the appropriate EU member state.
Alexa is not required to apply VAT to EU business customers. If you are established in the EU with a valid EU VAT registration number issued to you by one of the EU member states, make sure that you have provided it to us with your Payment Information. Upon verification of the VAT number, we will omit VAT from your future Alexa purchases. Please note that you may have to self-account for VAT in your local VAT return for any purchases of products from Alexa.
Sales Tax for Russian Customers
In accordance with Russian VAT legislation that subjects remote services to tax, Alexa is required to charge VAT on cross-border supplies of remote services to customers located in Russia as of January 1, 2017. Unless a customer has provided their SRN/SRNIE registration number, Alexa will collect and remit Russia VAT at a standard rate from residents of Russia.
Sales Tax for Australian Customers
In accordance with Australian indirect tax legislation, Alexa is required to charge GST to customers located in Australia as of July 1, 2017 where it will collect and remit Australian GST at the standard rate. However, where a customer provides an Australian Business number, they will be seen to be making a declaration that they are a business registered for GST in Australia where the supply was acquired for the purpose of that business, and in such a case, GST will not be charged.
Sales Tax for New Zealand Customers
In accordance with New Zealand indirect tax legislation, Alexa is required to charge GST to customers located in New Zealand as of October 29th, 2019 where it will collect and remit New Zealand GST at the standard rate. However, where a customer provides a New Zealand Business number, they will be seen to be making a declaration that they are a business registered for GST in New Zealand where the supply was acquired for the purpose of that business, and in such a case, GST will not be charged.
In accordance with Taiwan cross border 'Electronically Supplied Services' legislation, in order to support the position where VAT is not being charged on our subscriptions we require a Taiwan UBN number to validate that you are a business. As of October 2019, we will no longer provide services to Taiwan customers without a Taiwan UBN number.
In accordance with Singapore cross border 'Electronically Supplied Services' legislation that becomes effective from January 1, 2020, in order to support the position where VAT is not being charged on our subscriptions we require a Singapore GST number to validate that you are a business. As of December 2019, we will no longer provide services to Singapore customers without a GST number.