Questions? We have answers.

How do I let Alexa know my organization is exempt from U.S. sales tax?

If your organization is located in the U.S. and is tax-exempt, you will be charged sales tax on your purchases unless you provide your exemption documentation before making a purchase on

Alexa will not refund the tax on purchases made before your exemption was approved by Alexa Customer Support.

To request tax exempt status, please log in to Alexa and request an exemption.

Note: Alexa does not charge tax in every US state. Please see In what U.S. states does Alexa charge sales tax?

Articles in this section